This page sets out the legal identity of the firm, the manner in which personal data submitted through this website is processed, and the channels available to raise concerns regarding compliance, ethics or supply chain integrity.
Legal notice
Last updated: April 2026
Identity of the firm
Legal name
ALTIOR PRIME METALS TRADING FZCO
Operating name
Altior Metals
Legal form
Free Zone Company (FZCO) incorporated in the Dubai Multi Commodities Centre, United Arab Emirates
Trade Licence
DMCC-1022817 (issued 30 April 2026, expires 29 April 2027)
Registration number
DMCC204712
Licensed activity
Non-Manufactured Precious Metal Trading
Registered office
Unit BA2081, DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates
Supervisory authority
UAE Ministry of Economy, in its capacity as supervisor of the Designated Non-Financial Businesses and Professions (DNFBP) sector for precious metals and stones
Hosting
This website is hosted by Hostinger International Ltd, a company incorporated under the laws of Cyprus with registered office at 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.
Intellectual property
The contents of this website, including text, layout, graphics, logos, photographs and other materials, are the property of ALTIOR PRIME METALS TRADING FZCO or are used with permission, and are protected by intellectual property laws. No content of this website may be reproduced, distributed, transmitted, displayed or otherwise exploited without the prior written consent of the firm, save for personal, non-commercial consultation.
No offer or solicitation
The information presented on this website is provided for general informational purposes only. It does not constitute an offer to buy or sell precious metals, an invitation to enter into a transaction, financial or investment advice, or any form of solicitation. The firm engages with counterparties exclusively through verified channels and after the completion of its onboarding procedures.
Governing law
The contents of this website and any matter arising from its use are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai and within the Dubai Multi Commodities Centre free zone, without regard to conflict of laws principles.
Privacy notice
Last updated: April 2026 | Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data
ALTIOR PRIME METALS TRADING FZCO (referred to as the firm) is the controller of any personal data submitted through this website. This notice describes how personal data is collected, used, retained and protected, in compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the UAE PDPL).
Data we collect
The firm collects the personal data that the visitor voluntarily provides through the contact form. This data includes:
First name and last name
Company or entity name
Email address
Telephone number, where provided
The nature of the inquiry and the content of the message
The firm does not place any tracking cookie, analytics tag or advertising pixel on this website. No personal data is collected automatically.
Purpose and lawful basis
Personal data submitted through the form is processed for the sole purpose of receiving, evaluating and responding to the inquiry. The lawful basis for the processing is the performance of pre-contractual measures taken at the request of the data subject and, where applicable, the legitimate interest of the firm in conducting commercial correspondence.
Recipients
Personal data is accessed only by authorised members of the firm involved in handling the inquiry. The firm does not sell, rent or otherwise disclose personal data to any third party for marketing purposes. Personal data may be disclosed to professional advisors, regulators or competent authorities where required by applicable law or to protect the firm's rights.
Retention
Personal data submitted through the form is retained for the period necessary to handle the inquiry and, where it leads to a commercial relationship, for the period required by applicable record-keeping obligations, which is a minimum of five years for records relevant to anti-money laundering compliance under the UAE federal regime. Where the inquiry does not lead to any further engagement, personal data is deleted within twenty-four months of the last meaningful exchange.
Security
The firm applies appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Access is restricted to authorised personnel on a need-to-know basis. Records are held within secured environments and back-ups are encrypted.
Cross-border transfers
Personal data is processed primarily within the United Arab Emirates. To the extent that any service provider used by the firm processes personal data outside the United Arab Emirates, the transfer is conducted in accordance with the cross-border transfer requirements of the UAE PDPL.
Rights of the data subject
The visitor whose personal data is processed by the firm has the following rights under the UAE PDPL:
To be informed about the processing of personal data, as set out in this notice
To request access to the personal data held by the firm
To request rectification of inaccurate or incomplete personal data
To request erasure of personal data, subject to applicable retention obligations
To request restriction or cessation of processing
To object to processing, on legitimate grounds
To request the portability of personal data, where technically feasible
To lodge a complaint with the UAE Data Office
How to exercise your rights
Requests to exercise any of the above rights may be addressed to the firm in writing through the channels set out on the Contact page. The firm responds within the timeframes prescribed by applicable law.
Changes to this notice
The firm may update this notice from time to time to reflect changes in its data practices or in applicable regulation. The date at the top of the notice indicates when it was last revised.
Whistleblowing
Pursuant to the firm's Whistleblowing Policy
The firm operates a confidential whistleblowing mechanism through which any director, officer, employee, contractor, supplier, business partner, worker in the supply chain, community member, civil society organisation or other stakeholder may raise a concern regarding actual, suspected or planned wrongdoing in connection with the firm.
Scope
Concerns that may be raised include, without limitation:
Money laundering, terrorism financing, proliferation financing or sanctions evasion
Bribery, corruption, kickbacks or facilitation payments
Fraud, theft or misappropriation of assets
Falsification of records or accounts
Breach of the firm's policies or applicable law
Supply chain risks listed in OECD Annex II, including forced labour, child labour, support to non-state armed groups and other gross human rights abuses
Environmental harm caused by activities in the supply chain
Conflicts of interest
Workplace harassment, discrimination or unsafe working conditions
Retaliation against any person for raising a concern
Channels
Concerns may be raised through any of the following channels, including anonymously:
Compliance Officer, Unit BA2081, DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates. Envelope marked "Private & Confidential".
Confidentiality and protection
The firm treats every report with the strictest confidentiality. The identity of the reporter is protected to the maximum extent possible, consistent with the need to investigate the concern and to comply with applicable legal obligations. Any person who raises a concern in good faith is protected from retaliation in any form, regardless of whether the underlying concern is ultimately substantiated.
External channels
Where the reporter believes that a matter requires immediate external attention, reports may also be made to the relevant UAE authority, including the UAE Financial Intelligence Unit through the goAML platform for matters relating to anti-money laundering, the Ministry of Economy for matters relating to the precious metals sector, or the Public Prosecution for matters involving criminal conduct. Reporting through external channels does not waive the protections set out above.
